Thank you so much for attending the 2014 LAUNC-CH Research Forum!

Presentation slides and poster images are being added to the Forum Program.

Brief 2014 Research Forum Program

1:00-1:30 Poster Presentations & Refreshments · Wilson Library Main Lobby

          • Answering Genealogy Questions with Little Time, Less Money, and No Genealogy Expertise | Donna Gunter · UNC-Charlotte

Genealogy is a billion-dollar enterprise and is becoming a very serious and intense American pastime that can be expensive and fun, though frustrating. In 2012, a subscription-based service, was acquired by a private investor for $1.6 billion and has 2.7 million subscribers across its various sites. No doubt, librarians may find they field more genealogy questions from patrons who are beginning researchers and who seek resources without personal expenditure. This poster aims to help the reference practitioner who has little genealogy experience to assist the patron who has genealogy questions, using free and easily accessible resources. The three-part body of the poster consists of the following: 1. Sample reference questions posed by patrons; 2. Ways to re-frame genealogy reference questions by librarians; 3. Resources that can appropriately help answer such questions. I will include handouts that may be taken with the audience for use in her own library. As genealogy gains in popularity, reference practitioners now have the opportunity to become familiar with the possibilities and limits of the various freely available resources via the World Wide Web.

        • Can You Hear Me Now? : A Case Study of Collaborative Collecting Between Archives and Oral History Programs | Morgan Jones · UNC-Chapel Hill

The purpose of this case study is to analyze collaboration between interrelated archives and oral history programs. This case study focuses on the institutional and professional relationship between three academic units at UNC-Chapel Hill: the Southern Historical Collection, the Southern Oral History Program, and the UNC-CH University Archives. These units are devoted to documenting some aspect of the American South in one form or another. After analyzing the current relationship of these three units, the study tested the ability of the three units to work collaboratively in collection development. This study will offer a framework of needs for effective future collaboration in collection development on UNC-CH’s campus and on other campuses.

      • Cataloging Islamic Manuscripts: A Brief Introduction | Denise Soufi · UNC-Chapel Hill

The Islamic Manuscript Collection in the Princeton University Library comprises approximately 10,000 manuscripts written in the Arabic script. From December 2010 to October 2013, I worked on a grant-funded project at the Library to supply original cataloging for a portion of its holdings. While the vast majority of the Arabic manuscripts had been described in printed catalogs, most of the Persian and Ottoman Turkish manuscripts were noted in checklists with minimal information and thus were selected for original cataloging in order to provide better access and a more complete picture of the Library’s holdings. This presentation will focus on three aspects of Islamic manuscript cataloging. First are the relevant cataloging resources. This includes both resources for cataloging literary manuscripts in general as well as tools specific to Islamic manuscript cataloging. Second is the process of identifying the text. Since it is frequently the case that there is no title page present, where does the cataloger find the title and author? How does one identify the text if there is no title or author present on the manuscript? Third is the physical description. Each manuscript is a unique object and its physical characteristics provide numerous clues to its provenance. The script, paper, binding, illuminations, and illustrations all contain valuable information as to the time period, the place, and the purpose of the manuscript beyond its function as a conveyer of text. Through this brief introduction I hope to convey some of the challenges and rewards of manuscript cataloging.

          • The Challenges of Interdisciplinary Research and the Value of Libraries in Nonprofit Management Education Kathy Shields · High Point University

Interdisciplinary work is fairly common in academia. Faculty work across disciplinary lines often to craft unique approaches to a particular subject, but they often remain anchored in their original discipline, whatever that may be. What happens, then, when there is no original discipline, when that discipline is itself interdisciplinary? This is the challenge that students, scholars, and practitioners of nonprofit management face in conducting research and gathering information to address problems within the sector. The foundation of this discipline is comprised of several others, namely sociology, economics, psychology, and management. The sector itself uses language that is inconsistent at best, using terms such as nonprofit, not-for-profit, charitable, philanthropic, and the third sector. The introduction of other disciplines further complicates this lexi con. In addition, scholars must learn enough about each individual discipline to be able to converse in its language and then translate and synthesize the information and apply it to nonprofits. Libraries and librarians can play an important role in helping nonprofit practitioners, scholars, and students to confront these challenges. Through a series of focus groups and faculty interviews, a librarian and a faculty member in Nonprofit Management sought to learn more about the role that interdisciplinarity plays in NME, how NME (nonprofit management education) students do research, and how faculty perceive student research skills. In this poster, we will present the results of this research and its implications for NME, library services, and faculty/librarian collaborations.

        • Gauging Involvement: An Exploratory Survey of Public Health Librarians, Student Literature, and Institutional Repositories | Erin Foster · UNC-Chapel Hill

This paper explores the involvement of public health librarians in the deposit of student literature (e.g. theses, journal publications, posters) into university-based institutional repositories. While there is literature about institutional repositories and the roles that librarians can fill related to them, there is limited data as to the actions of librarians in this context. This paper addresses this gap, particularly as it pertains to public health librarians. Twenty-two librarians identified as library liaisons or library contacts for public health students at large, research universities completed a survey on this topic. The survey specifically targeted the involvement of these librarians in the deposit of Master of Public Health (MPH) student literature. Survey responses also provided insight into the types of student literature deposited and from which areas of public health. Overall, the survey results indicate active involvement or interest by public health librarians in the preservation of student scholarly content and imply collaboration with institutional repositories to do so. Further research is needed to determine the extent of librarian involvement in such efforts as well as the degree to which this involvement extends to other groups of librarians.

      • How May We Help? : Perspectives on Law Librarian Support of Students in Law School Clinics | Virginia Neisler · UNC-Chapel Hill

In the face of economic pressures and major educational policy challenges, law schools nationwide have begun to shift away from pure doctrinal teaching and toward practice-oriented, experiential instruction. Legal research instruction is also in flux, with legal research instructors and law librarians attempting to prepare students for real-world research within an academic setting. Law school clinics offer unique opportunities for law librarians to offer support to students as they engage in real-world research outside of the traditional classroom. Little research has been conducted on the subject thus far. In order to explore the legal research skills required for law students working in clinics as well as the research support and instruction they currently receive, interviews were conducted with 14 clinical directors and professors. The goal of this study is two-fold. First, participants were asked to describe the research tasks and pitfalls faced by their students in order to identify those skills and resources on which librarians can focus formally in classes and informally in reference interactions. Second, clinicians were asked to describe the support, if any, that the clinic or clinic students received from librarians in hopes of facilitating discussion between librarians and clinics as they work together to better serve students through formalized relationships.

          • Shifting Spaces: Assessing and Redesigning a Multimedia Lab | Jerica Vogel & Jennie Goforth · UNC-Chapel Hill

During the Fall semester 2013, it was decided that changes should be considered for the House Undergraduate Library’s Design Lab, with goals including consolidating service points, repurposing the space left by the removal of the bulk of the print reference collection, and giving the Design Lab more room. A two-part study was done to determine user needs. First, over the course of one week, users were surveyed while they were using Design Lab equipment. Second, a space tracking was completed during a different week to discover how seating was being utilized in both the Design Lab and Reference Room. The survey responses and space tracking counts were exported to a spreadsheet, then analyzed for trends. The qualitative responses were also analyzed for additional user feedback. From this study, information about user habits, requirements, preferences, and requests were gathered and applied to a design plan to move the Design Lab to another physical space and make changes to both its atmosphere and equipment.

        • Video Tutorials and Slide Show Tutorials: A Library Usability Study | Emily Corbin · UNC-Chapel Hill

This presentation analyzes the results of a usability study comparing online video tutorials and online slide show tutorials. This study focused on four basic instructional library tutorials: How to Request a Book from the Library Service Center, How to Recall a Book that is Checked out, How to Create a Document Delivery Account, and How to create a Refworks Account. Students were randomly shown two tutorials in video format and two tutorials in slide show format. The goal of this study was to determine whether students preferred viewing these tutorials in the video format or in the slide show format. The students’ ability to complete the specified task after watching the two types of tutorials was also measured. This study was successful in identifying areas where the online tutorials could be improved and generating recommendations to make these changes.

      • Where the Internet Ends… Alternatives for 5 Billion Disconnected People | Cliff Missen · UNC-Chapel Hill

Two thirds of the world’s population cannot access the “World Wide Web.” Over 20% of Americans have no access to the Internet. Millions of incarcerated individuals need basic education but cannot use the Internet. A service project of UNC SILS, The WiderNet Project and the eGranary Digital Library provide groundbreaking research and development to solve some of the unique problems faced when proving information access to the world’s poor. This presentation will highlight new solutions, like battery powered libraries and prison tablets, as well as review how librarians around the world are contributing to create new programs for the underserved.

1:30-2:20 Session I: Instruction & Outreach · Pleasants Family Assembly Room

1:30-1:45 It’s Personal: Building Relationships with Transfer Students | Amanda MacDonald & Suchi Mohanty · UNC-Chapel Hill

Transfer students are one of the most at-risk student populations at UNC Chapel Hill. With a unique set of academic and social needs, traditional university programs often do not meet this group at their point of need. The House Undergraduate Library developed a Personal Librarian for Transfer Students Program piloted in fall 2013, with the goal of taking a proactive approach to engaging with transfer students. Each incoming student is matched with a library staff member who serves as the go-to person for questions related to UNC libraries’ collections and services and can help students make connections across campus. Incoming transfer students are each assigned a personal librarian, who contacts them at key points during the academic year to inform them of helpful resources and services. Students are encouraged to contact their personal librarians with research and library-related questions as needed. This presentation will discuss the history of personal librarian programs, how this target population was identified, training opportunities for library staff, current results and feedback, and future opportunities.


        • Establishing a Social Media Presence in an Academic Library | Katie O’Connor · UNC-Greensboro

UNCG Libraries use several social media platforms including Facebook, Twitter, Pinterest, and Blogger. We use all of these services to promote library events, increase awareness of library resources, and post informative, relevant content. As part of a Real Learning Connections Internship sponsored by UNCG Libraries and the Library and Information Studies department, I took over the management of the Libraries’ social media presence. In addition to creating and publishing content, I analyzed the Libraries’ social media presence in order to develop sustainable long term objectives for social media output. In this lightning talk, I will present my experience with social media content creation and management. I will also discuss ways to assess the impact that regular posting can have and best practices for social media, highlighting the benefits of a social media presence for academic libraries.

      • Practices and Perceptions: A Survey of Rhetoric and Composition Instructors | Anna Sandelli · UNC-Chapel Hill

Instructional services in academic libraries are increasingly seen as a forum for fostering information literacy skills. In order to effectively cultivate these skills, librarians must not only plan and deliver instruction; they must also assess their efforts. While assessment can take many forms, examining the practices and perceptions of faculty provides one insightful means of conducting evaluation. To gain a deeper awareness of faculty behavior and attitudes, this study undertook an electronic survey of instructors in the University of North Carolina at Chapel Hill’s Writing Program who had taught ENGL 105: Composition and Rhetoric or ENGL 105i: Writing in the Disciplines during the Fall 2013 semester. The study’s purpose was three-fold: first, to gain an understanding of factors involved in instructors’ decisions to include library-led instruction sessions in their courses; second, to understand their expectations of this instruction; and, third, to gauge their motivation for future use.

    • The Thinker in the Library: Inserting Critical Thinking into Information Literacy Curriculum | Dilavaz Mirza Sharma · Meredith College

My presentation will address the challenge of integrating critical thinking skills into Information Literacy (IL) instruction at the undergraduate level. Using the Elements of Thought as defined by the Paul-Elder model of critical thinking, I will present possible ways of incorporating critical thinking activities into embedded IL instruction sessions. Attendees will leave with an understanding of how to infuse their IL curriculum with distinct opportunities for practice of critical thinking. They will have an understanding of Paul and Elder’s model of critical thinking and its specific application to IL learning outcomes. The talk will showcase practical strategies for enhancing student’s reflective thinking as it applies to resource selection, evaluation, and use.

2:05-2:20 Comics in the Community | Amy Godfrey · Durham County Public Library

Durham County Librarian, Amy Godfrey, talks about the Durham Comics Project, a year-long library project that uses workshops and other comic events to teach the community how to tell their own stories through comics. These comics are being collected on the Durham Comics Project Website ( and will be published in an anthology. She will also discuss the Comics Contraption, an infinite jam comic machine brought out to festivals and events around Durham. Using the Comics Contraption, each person draws a panel while seeing only the preceding panel in the story, resulting in a comic created by hundreds of different people.

2:20-2:50 Poster Presentations & Refreshments · Wilson Library Main Lobby

2:50-4:00 Session II: Collections & Access · Pleasants Family Assembly Room

2:50-3:05 The ASERL Collaborative Federal Depository Library Program | Cheryle Cole-Bennett · Association for Southeastern Research Libraries

In 2009, ASERL received an IMLS Leadership grant to test a model to collectively manage federal documents held by ASERL libraries, in collaboration with other Federal Depository Libraries in the Southeast. An Implementation Plan was developed to describe a common set of collection management and disposition policies and procedures to be used by participating libraries. A major goal of the Implementation Plan is to ensure that the region builds at least two complete cataloged sets of print publications and maps distributed as part of the Federal Depository Library Program and, to the extent possible, its predecessor programs. The mechanism for developing comprehensive distributed federal document collections in the Southeast Region is through Centers of Excellence (COE). Center of Excellence libraries agree to catalog and inventory their holdings and identify other publications that are missing from their Center of Excellence collections and commit to obtaining the missing items, if possible, in order to establish a comprehensive collection of publications from these agencies. It has now been a year since the end of the IMLS grant, and an environmental scan (survey) was conducted of COE libraries to determine their rate of progress toward program goals and to identify outstanding issues/concerns or “lessons learned” from their experiences. This presentation will report on the results of the environmental scan.


        • Assessment of API-generated Links to HathiTrust, Internet Archive, and Google Books | Christopher Holden · East Carolina University

(with Andy Hart & Margaretta Yarborough · UNC-Chapel Hill) After encountering anomalies in links generated by APIs for HathiTrust, Internet Archive, and Google Books, the Preservation Department and Resource Description & Management (RDM) conducted a research project to characterize and assess the frequency of problematic links. Using a random sample, drawn with assistance from OCLC, staff in Preservation and RDM systematically evaluated records for 269 items held by the University Libraries at UNC-Chapel Hill. The presenters will share findings from the study and observations about the implications for patron service and library practice, locally and in the field.

      • Keep On Knockin’ But You Can’t Come In: Access Denials and E-Journal Selection | Megan Kilb · UNC-Chapel Hill

In 2013, UNC University Library swapped a number of titles in to one of our major journal packages for the first time, based on access denied reports provided by the publisher. I will briefly describe how we identified journals to swap into our package and how failed usage attempts in one year compare to actual usage in the following year.

      • How We Find (or Don’t Find) Personal Digital Documents | Lucy VanderKamp · UNC-Chapel Hill

Navigation through hierarchies has been the preferred method for retrieval of personal documents for many reasons: it provides a visual representation of the information and surrounding documents, clues for the next step in locating, and a reorientation to the users’ conception of the information. Most operating systems encourage this type of file storage and users spend much time organizing their documents in this manner. Many argue that it is an inefficient system and that searching using keywords or other metadata would be faster and eliminate the need for these complex storage systems. This study examines UNC students’ retrieval of personal documents, which method they choose, which method is faster, which has fewer steps, and whether there are correlations to other variables.

    • Showing What We Have: Exploring Linked Data for Archival Description | Virginia Ferris · UNC-Chapel Hill

Research explores current professional attitudes, applications, and potential impact of linked data in archival repositories, through structured interviews with archivists and early adopters of linked data and semantic web practices within the archival community. Interviews will evaluate current archival practitioners’ perceptions of the benefits and challenges of applying linked data practices to archival description, to examine the current barriers and potential solutions in integrating linked data with archival description. Analysis will investigate how linked data and the semantic web may affect archival descriptive practices and user experience in accessing archival materials, with the goal of gathering preliminary best practices and recommendations for archivists to integrate linked data with archival description.

    • Using Circulation and ILL Statistics to Inform Subsection-level Collection Development in the UNC Music Library | Peter Shirts · UNC-Chapel Hill

This study attempts to address future collection development priorities of the Music Library at the University of North Carolina at Chapel Hill through recent-past circulation patterns by examining circulation statistics for the past twenty years, as well as interlibrary loan statistics for the past nine years, to determine which subsections of the library are overused or underused compared to the library’s baseline circulation. Subsections studied included LC subclasses of books and scores, book and score size, Dewey vs. LC scores, books stored offsite, and book language. Results suggest that the music library has an acceptable circulation rate for both books and scores, though the library might consider collecting more of the following to more closely align with patron use and demand: secular vocal music scores, French- and Spanish-language books, and books about jazz and popular music.

3:40-3:55 The UNC Law Library’s Redaction of its Digitized NC Supreme Court Briefs: A Case Study | Nicole Downing · UNC-Chapel Hill

The University of North Carolina Kathrine R. Everett Law Library has recently undertaken the process of digitizing its collection of North Carolina Supreme Court briefs. As part of the process, the UNC Law Library made the decision to redact the digitized collection before making it publicly available on the Internet. They are the first law library to take on a digital redaction project of this type and scope. This study evaluates the digital redaction process as undertaken by the UNC Law Library in an effort to determine why the library made the decision to redact and how the library is carrying out the redaction process. The purpose of this research is to inform libraries of the legal and ethical issues a library faces surrounding the redaction of digitized court documents and to provide libraries with instruction on how this redaction process is taking shape. The methods of the study include interviews with Kathrine R. Everett Law Library librarians who have taken part in the digitization project and observation of the redaction process.

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